Choose the channel that matches the problem so maintainers and other users can respond efficiently.
| Need | Channel |
|---|---|
| Setup question, design discussion, or usage advice | GitHub Discussions |
| Reproducible bug or compatibility regression | Bug report |
| Feature proposal with a concrete workflow | Feature request |
| Benchmark result or public-claim discrepancy | Evidence report |
| Vulnerability or credential/data exposure | Follow SECURITY.md; do not file publicly |
| Community conduct concern | Email fastrunner10090@gmail.com with subject [Entroly conduct] |
entroly --version
entroly doctor
entroly verify-claims
Include the installation method, Python or Node version, operating system, integration path, exact command, expected behavior, actual behavior, and the smallest redacted log that reproduces the issue. Never post API keys, bearer tokens, private source code, raw Context Commits, or recovery bundles.
Maintainers prioritize data loss, security, silent corruption, broken installs, and regressions in supported paths. Response times are goals, not paid support SLAs. Community members are encouraged to answer questions and confirm reproductions.